Privacy Policy
`Privacy Policy
This Privacy Policy applies to the services provided by Sophia & Claire Vancouver, reachable at support@sophiaclairevancouver.com. We highly value your privacy and are committed to protecting your personal information. All data you share with us is handled with the utmost care and confidentiality.
- Information We Collect
We collect personal information that you voluntarily provide when placing an order, creating an account, or contacting us. This may include:
Full name Address details Email address Phone number Payment information IP address and device information Your activity on our website such as pages visited or items viewed
- Purpose of Data Processing
We process your personal data to ensure a smooth and secure shopping experience. Specifically, we use it to:
Process, fulfill, and ship your orders Provide responsive customer support Send you order confirmations, updates, or relevant offers Improve our website, products, and services Prevent fraud and ensure the security of our platform
We only collect the data necessary for these purposes and never use it for unrelated activities.
- Sharing Information with Third Parties
Your data is only shared with trusted third-party partners when necessary to complete your purchase or operate our business efficiently. Examples include:
Payment providers for secure transaction processing Shipping companies to deliver your order Analytics and marketing tools to improve your shopping experience
All third parties are carefully selected and comply with strict data protection regulations in accordance with Canadian privacy law, including PIPEDA (Personal Information Protection and Electronic Documents Act). We never sell, rent, or trade your personal data to others.
- Data Retention
We store your personal data only for as long as necessary to provide our services or as legally required under Canadian law. Once this period expires, your data will be securely deleted or anonymized.
- Cookies
Our website uses cookies to enhance functionality, analyze visitor behavior, and support marketing activities. You can manage or disable cookies through your browser settings at any time. However, please note that some website features may not function properly without cookies enabled. For more information, please refer to our Cookie Policy.
- Your Rights
You have full control over your personal data. At any time, you may request to:
Access the personal data we hold about you Correct inaccurate information Request deletion of your data Object to data processing or marketing use Request a copy of your data for transfer to another provider
To exercise any of these rights, please contact us at support@sophiaclairevancouver.com. We will respond to all requests within 30 days in accordance with Canadian privacy regulations.
- Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Business Name: Sophia & Claire Vancouver 📧 Email: support@sophiaclairevancouver.com 🕒 Business Hours: Monday to Friday, 9 AM to 5 PM (PST)
By using our website and placing an order with Sophia & Claire Vancouver, you agree to the terms outlined in this Privacy Policy.`
