Payment Policy
Payment Policy
At Sophia & Claire Vancouver, we strive to make your shopping experience seamless, secure, and transparent. We offer a range of trusted payment methods so you can choose the option that best suits your preferences.
- Accepted Payment Methods
We currently accept the following secure payment options:
Credit & Debit Cards (Visa, Mastercard, American Express) Apple Pay Google Pay
All payments are processed in Canadian Dollars (CAD). Available methods may vary depending on your device or card provider.
- Payment Security
Your security is our top priority. All transactions made on sophiaclairevancouver.com are protected by SSL encryption, ensuring that your payment details remain safe and private. We never store or access your credit card information on our servers. Payments are processed exclusively through reputable third-party gateways that comply with the highest international security standards (PCI DSS).
- Payment Processing
Orders will only be processed and shipped after full payment has been received and verified. Once your payment is successfully completed, you will receive an order confirmation email. If payment authorization fails or is declined, the order will not be processed.
Please double-check your billing information at checkout to avoid unnecessary delays.
- Refunds
If you are eligible for a refund after an approved return, the amount will be credited back to your original payment method within 14 business days after we receive and inspect the returned item. Processing times may vary depending on your bank or payment provider.
Refunds cannot be issued to alternative accounts or different payment methods for security reasons.
- Contact Us
For any questions or concerns regarding payments or billing, please contact us at:
📧 Email: support@sophiaclairevancouver.com 🕒 Business Hours: Monday to Friday, 9 AM to 5 PM (PST)`
